Shipping information

For any questions regarding your order, shipping, or tanning product recommendations, please contact us by email or by phone, and we will be happy to assist you.

• Domestic delivery:
• For orders over $50, we offer free ground shipping within the contiguous U.S. All tanning lotions and bronzers will be shipped using USPS Ground Srervice.
• For orders under $50, the shipping rates are as follows: $4.95 USPS Ground (2-5 days) and $19.95 UPS Courier (1-3 days).
• Delivery times may vary for remote locations.
• See the delivery FAQs for more details on shipping methods, costs, and estimated delivery times.

Onyx Tan accepts the following payment methods:

• Credit & Debit Cards: Visa, MasterCard, Discover, American Express, JCB, Visa Electron. Payments are processed at checkout, ensuring secure transactions for all tanning lotions and skincare products.
• Onyx features a Fast Checkout option, allowing you to securely save your payment details for future tanning product purchases.
• PayPal: Easily shop for your favorite tanning accelerators, bronzers, and skin-enhancing lotions without entering credit card details at checkout.
  Your account will be charged once the order is completed. To register for a PayPal account, visit paypal.com.

At Onyx Tan, we prioritize product integrity and customer satisfaction. For hygiene and quality assurance, we do not accept returns on opened tanning lotions or bronzers to ensure every customer receives fresh, high-quality products.

If you receive the wrong product, please keep it unopened, and we will gladly provide return instructions and reimburse the shipping cost. Unopened products may be eligible for returns upon review. While such instances are rare, we are committed to resolving any issues efficiently.