Frequently Asked Questions

General Questions

What is Onyx?

Onyx is a premium skincare brand offering high-quality tanning lotions, accelerators, bronzers, self-tanners, and after-tan care. We specialize in helping you build and maintain a deep, even tan — both indoors and outdoors.

How do I choose the right product for me?

To get a beautiful, natural-looking tan, it’s essential to choose the right product. Accelerators boost your skin's natural tanning process, while bronzers provide instant or gradual color. Many products combine both for a faster and deeper tan. Always read the product description to find the formula that best matches your tanning goals.

What's the difference between a bronzer and an accelerator?

Accelerators use ingredients like tyrosine to boost your skin’s natural tanning process. Bronzers provide additional color, either instantly (cosmetic) or gradually (DHA-based). Some products combine both for faster and deeper tanning results.

Do your products protect tattoos?

Yes! Select Onyx products include ingredients that help preserve tattoo color and prevent fading during tanning. Look for "Tattoo Protection," "Ink Care," or "Tattoo Care" on the product label.

Application & Longevity

How do I prep my skin before tanning?

For the best, most even results, we recommend following these steps:

• Exfoliate: Gently exfoliate your body 24 hours before your tanning session to remove dead skin cells.
• Shave: Shave at least 24 hours before applying the product.
• Moisturize: Apply a light, oil-free moisturizer to dry areas like elbows, knees, ankles, and hands immediately before tanning.

Can I use your tanning lotions in a tanning bed?

Yes! Many of our products are specially formulated for indoor tanning beds. Always check the product label to ensure it's suitable for your tanning method.

Can I use indoor lotions outside in the sun?

We recommend using outdoor-specific products for sunbathing. Indoor lotions do not contain SPF and are not designed to protect your skin from harmful UV rays. Always apply a separate sunscreen when tanning outdoors.

Do your products protect me from the sun?

No. Our products do not contain SPF unless explicitly stated. You must use a separate sunscreen to protect your skin from UV radiation.

How long does the tan last?

Tans developed with Onyx products typically last 5 to 7 days, depending on your skin type and how well you maintain your skin post-tan.

How can I make my tan last longer?

Daily moisturizing is key! Keeping your skin hydrated slows down the natural exfoliation process and helps your tan fade evenly. Avoid long, hot showers and excessive scrubbing.

Will your products stain my clothes or sheets?

Our bronzing lotions are designed to absorb quickly and fade evenly. While the temporary cosmetic bronzer can transfer to clothing before you shower, it is water-soluble and will wash out. We recommend letting the product dry completely before getting dressed or lying on light-colored fabrics.

Safety & Ingredients

Will your products turn me orange?

No. Our formulas use high-quality DHA and other natural ingredients designed to create a beautiful, natural-looking golden glow, not an artificial orange color. To ensure the best result, follow the application tips for an even, streak-free tan.

Do you offer self-tanning (sunless) products?

Yes! We offer DHA-based self-tanners for a beautiful, natural-looking glow — no sun or UV light required.

Are your products safe for sensitive skin?

We use high-quality, skin-friendly ingredients, but if you have sensitive skin or allergies, we recommend a patch test before full application.

Are your products cruelty-free?

Yes, all Onyx products are cruelty-free — we never test on animals.

Do your lotions contain parabens or sulfates?

No. Our formulas are SLS-free, SLES-free, alcohol-free, paraben-free, and gluten-free.

Can I use tanning lotion if I’m pregnant?

We recommend speaking with your doctor before using tanning lotions or self-tanners during pregnancy.

Ordering & Shipping

Where are your products made?

Onyx Tan is a US-based brand, and our products are made in certified facilities in Europe with global ingredients that exceed the highest international quality standards.

Where do you ship?

We ship to the entire US. Please enter your address at checkout to confirm if we ship to your location.

How long does shipping take?

For more information on shipping, please visit our dedicated Shipping Policy page. 

What is your return policy?

We offer a 30-day return period. If you have any issues with your order, please contact our support team. For more information, read our Returns Policy.

For more tanning tips, visit The Skin Cancer Foundation’s guide to tanning.