Terms of Service

Woman with a glowing tan relaxing by the pool, representing Onyx Terms of Service page with information about tanning products, user rights, and service uses

Welcome to the Onyx Terms of Service. These Terms explain the rules for using our website, placing orders, and interacting with Onyx Products, Inc. Please read them carefully. By visiting our site, creating an account, or making a purchase, you agree to follow Onyx Terms of Service as well as our Privacy Policy, Cookie Policy, and Return & Refund Policy.

1. About Onyx

Onyx Products, Inc. (“Onyx,” “we,” “us,” or “our”) operates this website and sells tanning lotions, accelerators, bronzers, and related products for both indoor and outdoor tanning. Our online store is hosted by Shopify Inc., which provides the secure e-commerce platform we use to display products, manage inventory, and process payments.

2. Acceptance of Terms

By using our website or purchasing a product, you confirm that you are of legal age in your state of residence or have obtained parental or guardian consent. If you do not agree with Onyx Terms of Service, you must stop using the website immediately.

3. Website Use

We grant you a limited, non-exclusive, non-transferable license to access and use the site for personal, non-commercial purposes. You agree not to misuse our site or its content. Misuse includes, but is not limited to:

  • Attempting to hack, disrupt, or interfere with the security of the website
  • Uploading or transmitting viruses, malware, or malicious code
  • Using automated tools (bots, scrapers) to extract data without authorization
  • Posting unlawful, defamatory, obscene, or harmful material
  • Infringing on intellectual property rights or privacy rights of others

4. Intellectual Property Rights

All content on this website, including text, graphics, logos, product names, designs, icons, images, and software, is the property of Onyx Products, Inc. or its licensors and is protected by US and international copyright, trademark, and intellectual property laws. You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the site or products without our prior written permission.

5. Products, Pricing & Availability

We strive to ensure product descriptions, pricing, and availability information are accurate. However, errors may occur. We reserve the right to correct any inaccuracies, update information, or cancel orders if an error is discovered, even after an order has been submitted. Colors shown on your screen may vary slightly from the actual product.

6. Orders & Payment

When you place an order, you agree to provide accurate and complete billing, shipping, and contact information. Orders are subject to acceptance and availability. We may refuse or limit any order at our discretion, including suspected fraudulent or bulk reseller orders. Payment must be made using accepted methods at checkout. All prices are listed in US dollars unless otherwise specified.

7. Returns, Refunds & Exchanges

We stand behind our products and offer a 30-day return window. You may return any product—even if opened or used—for any reason. To initiate a return, log in to your order page and request a return label. We will email you a prepaid Shopify return label for your convenience. We issue refunds to the original payment method after we receive and inspect the return. If an exchange is requested for a defective or damaged product, we will send a replacement at no cost.

8. Shipping & Delivery

We process most orders within 1–2 business days. Delivery times may vary by location. Tracking information will be provided by email once your order ships. Shipping delays due to carrier issues, weather, or other factors outside our control do not make us liable for late delivery.

9. User Accounts

If you create an account, you are responsible for maintaining the confidentiality of your login details and restricting access to your device. You accept responsibility for all activities under your account. Notify us immediately if you suspect unauthorized access.

10. Third-Party Links & Services

Our site may contain links to third-party websites. These links are provided for convenience only. We are not responsible for the content, privacy practices, or policies of third-party sites. If you use them, you do so at your own risk.

11. User Content & Feedback

When you submit reviews, feedback, suggestions, or other content, you grant us a worldwide, royalty-free, perpetual license to use, reproduce, edit, publish, and distribute that content. You agree not to submit content that violates any law, infringes intellectual property rights, or is harmful, offensive, or misleading. We may remove any content at our discretion.

12. Disclaimer of Warranties

We provide this website, products, and services on an “as is” and “as available” basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that our site will be uninterrupted, secure, or error-free.

13. Limitation of Liability

To the maximum extent allowed by law, Onyx Products, Inc. shall not be liable for any direct, indirect, incidental, special, or consequential damages, including but not limited to lost profits, lost data, replacement costs, or business interruption, arising from your use of our site or products.

14. Indemnification

You agree to indemnify and hold harmless Onyx Products, Inc. and its affiliates, partners, and employees from any claims, damages, or expenses arising from your use of the site, your violation of these Terms, or your infringement of third-party rights.

15. Termination

We may terminate or suspend access to our site and services immediately, without notice, if you breach these Terms or engage in prohibited conduct. Your obligations and liabilities before termination survive termination.

16. Severability

If any provision of these Terms is found unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

17. Force Majeure

We are not responsible for any failure or delay caused by circumstances beyond our reasonable control, including natural disasters, strikes, supply chain interruptions, pandemics, or government restrictions.

18. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Florida, USA, without regard to conflicts of law principles. Any disputes shall be resolved exclusively in the state or federal courts located in Florida.

19. Entire Agreement

These Terms, together with our other published policies, constitute the entire agreement between you and Onyx regarding your use of our site and services, superseding any prior agreements or communications.

20. Changes to Terms

We may update these Terms from time to time. Changes take effect immediately upon posting. It is your responsibility to check this page periodically. Continued use of the site after changes means you accept the updated Terms.

21. Contact Us

If you have any questions about these Terms, email us at contact@onyxtan.com. You can also review related policies: